Vacancies
CURRENT VACANCIES:
Last updated: 15/10/24
- Skateboard Buying and Marketing Assistant
- Customer Service Adviser
- Warehouse Operative
- Store Assistant Manager Skateboard & Streetwear - Oxford
Skateboard Buying and Marketing Assistant
About us:
Route One is committed to bringing the positive benefits of skateboarding to all. By driving skate participation, through investment in skateboarding and the benefits it brings to individuals and communities, Route One has grown its business over the past 30 years.
Route One is now the UK’s leading destination for streetwear, skate footwear and hardware. Our dedicated team covers a hugely successful online store and 9 high street retail stores, offering the best selection of on-trend product to our customers, throughout the UK. Route One is actively engaged within the skate community and is frequently involved in events, charity projects and media activity.
We are seeking a Skateboard Buying and Marketing Assistant to join our team. The ideal candidate will have a passion for skateboarding and experience in marketing.
Responsibilities:
- Conduct market research to identify new trends, brands, and products in the skateboard industry.
- Build and establish effective relationships with suppliers.
- Manage inventory levels and ensure product availability.
- Work across teams to create effective marketing campaigns to increase sales and brand awareness.
- Develop and execute social media and email marketing strategies with Skateboarding.
- Analyse and use sales data to inform marketing and purchasing strategies accordingly.
- Collaborate with the product development team to bring new and innovative products to the market.
Requirements:
- Passion for skateboarding and skateboarding and streetwear culture.
- Bachelor's degree in Marketing, Business Administration, or related field.
- Ideally 2+ years of experience in marketing and purchasing in the skateboard industry.
- b knowledge of the skateboard industry, including brands, trends, and products.
- Excellent communication skills.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent Time Management working to deadlines.
- Proficient in Microsoft Office and understanding of basic marketing principles.
Education: Bachelor's (preferred)
Experience: Marketing 1 year (preferred)
Job Type: 40 hours per week, Monday to Friday
Salary: From £25,000 per year
Work Location: In person
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
If you think you’re ready for a new challenge and like the idea of working in a dynamic, action sports industry and fast paced retail environment, please send a cover letter and CV to: luke.gray@routeone.co.uk
Customer Service Adviser
Street fashion, footwear and skate culture is thriving and Route One has been leading the street / skate scene for over 30 years, serving up an eclectic mix of street brands (Nike SB, Adidas, Vans, Thrasher etc.), from our award-winning web store and 8 regional hubs. As a result, we’re now looking for Customer Service Advisor to join the Customer Service team, to help drive the business forward and capitalise on our market leading position.
Key Duties:
- Dealing with customer service requests across all our platforms including telephone, email, and live chat.
- Resolving customer complaints.
- Providing support to our 8 high street stores.
- Processing customer returns and faulty goods.
- Maintenance of the customer database and keeping records of customer interactions and transactions.
- Manage a wide range of administrative duties.
- Provide feedback on the efficiency of the customer service process.
- Communicating and coordinating with other internal departments.
Essential Skills:
- Computer Literacy – including use of Word/Excel.
- Thorough with excellent attention to detail.
- Ability to Multi-Task and Prioritise a busy workload.
- b communication skills, both written & verbal.
- Applicants should be highly organised and able to work in a dynamic, commercial environment.
- Have a professional, positive approach and attitude.
Job Type: Full-time (40 hours a week)
This position is based at our Head Office, near Bristol.
Salary: Competitive & dependent on experience
If you think you fit the bill and would like to be considered, please send your CV to: jobs@routeone.co.uk
Warehouse Operative
We currently have opportunities to join our Warehouse Team in our Head Office & Warehouse Base in South Gloucestershire. Below are a General Guide of what the role entails, the list is not exhaustive:-
- Assisting with the unloading of Goods Inward
- Checking Deliveries in against Purchase Orders
- Stickering and Locating Deliveries when required
- Fast and Accurate Picking Customer Orders using Scanners and Warehouse Management Software
- Accurate packing of Customer Orders
- Stock Checking and Location Checks
- General Warehouse Duties – i.e Cleaning and Recovery
Essential:
- Hard Working
- Good Communication Skills
- Effective Team Work (You’ll be working predominantly in a team)
- Willing to work across all areas of warehouse
- High Attention to Detail
- Positive Attitude
- Own transport a must due to our rural location
Desirable:
- A knowledge of the Skate Industry and Culture
- Forklift Licence
- Experience of Working in a Warehouse Environment
If you think you fit the bill and would like to be considered, please send your CV to: jobs@routeone.co.uk
Store Assistant Manager Skateboard & Streetwear - Oxford
Are you experienced in retail management and are looking for an opportunity to expand your talents? We’re looking for a enthusiastic and highly-motivated individual to help assist the manager of our new store and the team in Oxford, ensuring sales are maximized and targets are achieved whilst supporting the manager & providing unparalleled customer service in the fashion and action sports retail sector.
About us:
Route One is the UK’s leading destination for streetwear, skate footwear and equipment. Our dedicated team covers a hugely successful online store and eight high street stores, offering the best selection of on-trend product to customers aged 13-30, throughout the UK. Route One is actively engaged within the skate and snow culture and is frequently involved in events, charity projects and media activity.
About you:
You’re a hard-working individual with a can-do attitude who has b experience in retail, especially with a young and trend-conscious customer base. You’ll pride yourself on managing and encouraging a team to do their best and are experienced in a target-driven environment. Ideally, you’ll have a b interest in fashion, streetwear and skateboarding and are eager to build a rapport with our customers and your new team.
About the role:
As the Assistant manager of our Oxford store, you will be responsible for:
- Delivering unbeatable customer service
- Driving sales to meet targets
- Supporting the manager to motivate the in-store team
- Cashing up and banking
- Store merchandising and brand presentation
- Maintaining your store’s social media presence
- Communicating and liaising with other stores and head office
You will need to work a 40 hour week (including weekends).
Job Type: Full-time
Pay: £24,500.00-£25,500.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
Benefits:
- Employee discount
- Schedule:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Oxford, Oxfordshire: reliably commute or plan to relocate before starting work (required)
If you think you fit the bill and would like to be considered, please send your CV to: jak.hutchings@routeone.co.uk