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Vacancies

CURRENT VACANCIES:

Last updated: 11/12/24


 

Store Manager Skateboard & Streetwear - Oxford

Are you experienced in retail management and are looking for an opportunity to expand your talents? We’re looking for a enthusiastic and highly-motivated individual to manage our store, ensuring sales are maximized and targets are achieved whilst providing unparalleled customer service in the fashion and action sports retail sector.
About us:
Route One is the UK’s leading destination for streetwear, skate footwear and equipment. Our dedicated team covers a hugely successful online store and nine high street stores, offering the best selection of on-trend product to customers aged 13-30, throughout the UK. Route One is actively engaged within the skate and snow culture and is frequently involved in events, charity projects and media activity.
About you:
You’re a hard-working individual with a can-do attitude who has strong experience in retail, especially with a young and trend-conscious customer base. You’ll pride yourself on managing and encouraging a team to do their best and are experienced in a target-driven environment. Ideally, you’ll have a strong interest in fashion, streetwear and skateboarding and are eager to build a rapport with our customers and your new team.
About the role:
As the manager of our busy store, you will be responsible for:

  • Delivering unbeatable customer service
  • Driving sales to meet targets
  • Managing and motivating your in-store team
  • Organising and planning rotas whilst controlling staff costs
  • Recruiting and training staff
  • Cashing up and banking
  • Store merchandising and brand presentation
  • Ensuring compliance with health and safety legislation
  • Maintaining your store’s social media presence
  • Communicating and liaising with other stores and head office


You will need to work a 40 hour week (including weekends).
Job Type: Full-time
Pay: £26,000.00-£28,000.00 per year

Additional pay:
  • Bonus scheme
  • Performance bonus
Benefits:
  • Employee discount
Schedule:
  • Every weekend
  • Monday to Friday
  • Weekend availability
  • Ability to commute/relocate:

    • Oxford, Oxfordshire: reliably commute or plan to relocate before starting work (required)

    If you think you fit the bill and would like to be considered, please send your CV to: jak.hutchings@routeone.co.uk



    Skateboard Buying and Marketing Assistant

    About us:

    Route One is committed to bringing the positive benefits of skateboarding to all. By driving skate participation, through investment in skateboarding and the benefits it brings to individuals and communities, Route One has grown its business over the past 30 years. 
    Route One is now the UK’s leading destination for streetwear, skate footwear and hardware. Our dedicated team covers a hugely successful online store and 9 high street retail stores, offering the best selection of on-trend product to our customers, throughout the UK. Route One is actively engaged within the skate community and is frequently involved in events, charity projects and media activity. 
    We are seeking a Skateboard Buying and Marketing Assistant to join our team. The ideal candidate will have a passion for skateboarding and experience in marketing.

    Responsibilities:

    • Conduct market research to identify new trends, brands, and products in the skateboard industry.
    • Build and establish effective relationships with suppliers.
    • Manage inventory levels and ensure product availability.
    • Work across teams to create effective marketing campaigns to increase sales and brand awareness.
    • Develop and execute social media and email marketing strategies with Skateboarding.
    • Analyse and use sales data to inform marketing and purchasing strategies accordingly.
    • Collaborate with the product development team to bring new and innovative products to the market.

    Requirements:

    • Passion for skateboarding and skateboarding and streetwear culture.
    • Bachelor's degree in Marketing, Business Administration, or related field.
    • Ideally 2+ years of experience in marketing and purchasing in the skateboard industry.
    • b knowledge of the skateboard industry, including brands, trends, and products.
    • Excellent communication skills.
    • Ability to work independently and manage multiple projects simultaneously.
    • Excellent Time Management working to deadlines.
    • Proficient in Microsoft Office and understanding of basic marketing principles.

    Education: Bachelor's (preferred)
    Experience: Marketing 1 year (preferred)
    Job Type: 40 hours per week, Monday to Friday
    Salary: From £25,000 per year
    Work Location: In person
    Benefits:

    • Company events
    • Company pension
    • Cycle to work scheme
    • Employee discount


    If you think you’re ready for a new challenge and like the idea of working in a dynamic, action sports industry and fast paced retail environment, please send a cover letter and CV to: luke.gray@routeone.co.uk
     

     

    Customer Service Advisor

    The Customer Service Team is at the heart of the company and requires a team member to come on board and provide exceptional customer service to our customers, investigating all queries, providing product knowledge, and resolving any issues along the way. We value all our customers as well as our whole team at Route One. We are always creating new goals/ideas to make sure we are thriving, and we make sure to have fun along the way.

     

    About us:

    Route One is committed to bringing the positive benefits of skateboarding to all, irrespective of race, age or gender. By driving skate participation, through investment in skateboarding and the benefits it brings

    to individuals and communities, Route One has grown its business over the past 30 years.

    Route One is now the UK’s leading destination for streetwear, skate footwear and equipment. Our dedicated team covers a hugely successful online store and 10 high street retail stores, offering the best selection of on-trend product to customers, throughout the UK. Route One is actively engaged within the skate community and is frequently involved in events, charity projects and media activity.

     

    Key Duties:

    • Dealing with customer service requests across all our platforms including telephone, email, and live chat.
    • Resolving customer complaints.
    • Providing support to our 10 high street stores.
    • Processing customer returns and faulty goods.
    • Maintenance of the customer database and keeping records of customer interactions and transactions.
    • Manage a wide range of administrative duties.
    • Provide feedback on the efficiency of the customer service process.
    • Communicating and coordinating with other internal departments.

    Essential Skills:

    • Thorough with excellent attention to detail.
    • Ability to Multi-Task and Prioritise a busy workload.
    • Communication skills, both written & verbal.
    • Having empathy with the customers, understanding all issues and needs.
    • Active listening, to always be present.
    • Applicants should be highly organised and able to work in a dynamic, commercial environment.
    • Have a professional, positive approach and attitude.

     

    Job Type: Full-time (40 hours a week)
    This position is based at our Head Office, near Bristol.
    Salary: Competitive & dependent on experience

     

    If you think you fit the bill and would like to be considered, please send your CV to: jobs@routeone.co.uk

     

     

    Warehouse Operative

    We currently have opportunities to join our Warehouse Team in our Head Office & Warehouse Base in South Gloucestershire. Below are a General Guide of what the role entails, the list is not exhaustive:-

    • Assisting with the unloading of Goods Inward
    • Checking Deliveries in against Purchase Orders
    • Stickering and Locating Deliveries when required
    • Fast and Accurate Picking Customer Orders using Scanners and Warehouse Management Software
    • Accurate packing of Customer Orders
    • Stock Checking and Location Checks
    • General Warehouse Duties – i.e Cleaning and Recovery

    Essential:

    • Hard Working
    • Good Communication Skills
    • Effective Team Work (You’ll be working predominantly in a team)
    • Willing to work across all areas of warehouse
    • High Attention to Detail
    • Positive Attitude
    • Own transport a must due to our rural location

    Desirable:

    • A knowledge of the Skate Industry and Culture
    • Forklift Licence
    • Experience of Working in a Warehouse Environment

    If you think you fit the bill and would like to be considered, please send your CV to: jobs@routeone.co.uk

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